Why Choose Us?

Why Choose The Scarlett Group? 

Your business runs on IT. We stand apart as the most qualified network support, computer services, and IT advisory firm serving Raleigh, Durham, and Chapel Hill, NC. Here's what sets us apart:

Fast Response We guarantee response within 15 minutes. Our team answers your calls directly, or you can submit requests through our efficient online system. Remote access lets us fix many issues instantly, without waiting for on-site visits.

Proven Track Record Operating since 2006, we've built lasting client relationships based on trust and results. Our greatest achievement is our long-term clients who rely on us year after year.

Professional Expertise We hire only certified IT professionals with 10+ years of experience. Our team holds ISACA, GIAC, and other top certifications. Regular training keeps skills current. No learning on your time - only proven experts serve our clients.

Business-First Approach Built by IT auditors, we assess technology based on measurable business value and return on investment for your company.

Complete IT Partner We manage your full IT operation: systems, software, internet services, vendor contracts, upkeep schedules, and other technology needs. We own the IT responsibilities so you focus on business growth.

Prevention-Focused Our audit background drives a prevention-based approach. Advanced monitoring watches your systems 24/7 to catch and fix issues before they affect your business.

Structured Project Execution Our certified project managers coordinate all aspects of complex IT changes. We handle the details and vendor management to deliver on time and on budget.

Clear Communication We explain technology in plain business terms. No technical jargon - just clear answers you can act on.

Total Satisfaction We back our work with a complete satisfaction guarantee. Your success drives our success.

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